Q: Does this come with the shoulder rig?
Ans: No, the shoulder rig is not included with this Flowline model.
Q: Is this model ideal for gimbal and dslr or should i get something with heavier weight capacity?
Ans: This Flowline is designed for total weight capacity from 3kg to 7.5kg. If your total setup weight (camera and gimbal weight) is within 3kg to 7.5kg, then this model will perfectly work with your setup. Incase your total setup weight exceeds this weight limit, We have other flowline models that are compatible with heavier weight range.
Q: What body sizes it will fit to?
Ans: It will fit to all body sizes from 28” to 56”.
Q: Can I use cage with this flowline?
Ans: Yes, you can use a cage with this flowline.
Q: Can I purchase extra spring of higher strength to change and use heavier camera with it?
Ans: No, we don’t sell extra springs of higher strength with this Flowline. We have other flowline models that are compatible with heavier weight range.
Q: What is the weight of the Flowline?
Ans: The Flycam Flowline itself weighs 3.6kg.
Q: For how long can I use it continuously?
Ans: This Flycam Flowline system can be used for whole day without any fatigue.
Q: Can I use the Flowline placid arm with this Flycam flowline?
Ans: Yes, you can use the Flowline placid arm with this Flycam flowline model.
Q: Can I purchase extra spring of higher strength to change and use heavier camera with it?
Ans: We provide 2 springs with this spring arm i.e. 5-12kg and 12-20kg.
Q: Will this wok with my easyrig model?
Ans: Yes, this will work with your easyrig model. You just need to drill a hole for mounting the placid arm onto your rig.
Q: Does it come in bag packing?
Ans: Yes, this Flycam Flowline comes in a bag packing for easy transportation. But the Flycam flowline Placid does not include a bag. The complete components of placid arm are packed in a foam packing box for safe storage.
Q: Is it returnable for a full refund if it doesn’t meet my expectations upon delivery?
Ans: Yes, absolutely. We always backup our sales. In case, you don't like the product, we take it back within 14 days and you get a 100% refund.
Q: What is the warranty?
Ans: We provide 1 year warranty from the date of purchase. Items which are covered by the warranty period will be replaced at no cost to the customer. Replacement parts of the product will be provided at nominal cost (covering the cost price of the replacement parts only) to the customers after the Warranty Period has expired.